national arbitration forum

 

DECISION

 

Citigroup Inc. v. Domain Deluxe c/o Domain Administrator

Claim Number: FA0811001233379

 

PARTIES

Complainant is Citigroup Inc. (“Complainant”), represented by Paul D. McGrady, of Greenberg Traurig, LLP, Illinois, USA.  Respondent is Domain Deluxe c/o Domain Administrator (“Respondent”), Hong Kong.

 

REGISTRAR AND DISPUTED DOMAIN NAME

The domain name at issue is <citywarrants.com>, registered with Nameview, Inc.

 

PANEL

The undersigned certifies that he has acted independently and impartially and to the best of his knowledge has no known conflict in serving as Panelist in this proceeding.

 

Terry F. Peppard as Panelist.

 

PROCEDURAL HISTORY

Complainant submitted a Complaint to the National Arbitration Forum electronically on November 11, 2008; the National Arbitration Forum received a hard copy of the Complaint on November 12, 2008.

 

On November 25, 2008, Nameview, Inc. confirmed by e-mail to the National Arbitration Forum that the <citywarrants.com> domain name is registered with Nameview, Inc. and that Respondent is the current registrant of the name.  Nameview, Inc. has verified that Respondent is bound by the Nameview, Inc. registration agreement and has thereby agreed to resolve domain-name disputes brought by third parties in accordance with ICANN's Uniform Domain Name Dispute Resolution Policy (the "Policy").

 

On December 3, 2008, a Notification of Complaint and Commencement of Administrative Proceeding (the "Commencement Notification"), setting a deadline of December 23, 2008 by which Respondent could file a response to the Complaint, was transmitted to Respondent via e-mail, post and fax, to all entities and persons listed on Respondent's registration as technical, administrative and billing contacts, and to postmaster@citywarrants.com by e-mail.

 

Having received no response from Respondent, the National Arbitration Forum transmitted to the parties a Notification of Respondent Default.

 

On December 29, 2008, pursuant to Complainant's request to have the dispute decided by a single-member Panel, the National Arbitration Forum appointed Terry F. Peppard as sole Panelist in this proceeding.

 

Having reviewed the communications records, the Administrative Panel (the "Panel") finds that the National Arbitration Forum has discharged its responsibility under Paragraph 2(a) of the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules") "to employ reasonably available means calculated to achieve actual notice to Respondent."  Therefore, the Panel may issue its decision based on the documents submitted and in accordance with the ICANN Policy, ICANN Rules, the National Arbitration Forum's Supplemental Rules and any rules and principles of law that the Panel deems applicable, without the benefit of any response from Respondent.

 

RELIEF SOUGHT

Complainant requests that the domain name be transferred from Respondent to Complainant.

 

PARTIES' CONTENTIONS

A.  Complainant makes the following assertions:

 

Complainant is a worldwide financial services company. 

 

Complainant has registered the CITIWARRANTS mark in more than ten countries, including Respondent’s place of residence, Hong Kong (Reg. No. 2004B07423, issued January 22, 2001). 

 

Respondent registered the <citywarrants.com> domain name on August 26, 2005. 

 

The disputed domain name resolves to a website promoting various goods and services, through pop-up advertisements and links to financial services, including stock tickers and mortgage loans, that directly compete with the business of Complainant.

 

Respondent’s <citywarrants.com> domain name is confusingly similar to Complainant’s CITIWARRANTS mark.

 

Respondent does not have any rights to or legitimate interests in the <citywarrants.com> domain name.

 

Respondent registered and uses the <citywarrants.com> domain name in bad faith.

 

B.  Respondent failed to submit a Response in this proceeding.

 

FINDINGS

(1)   the domain name registered by Respondent is substantively identical to a trademark or service mark in which Complainant has rights; and

(2)   Respondent has no rights to or legitimate interests in respect of the domain name; and

(3)   the same domain name was registered and is being used by Respondent in bad faith.

 

DISCUSSION

Paragraph 15(a) of the Rules instructs this Panel to "decide a complaint on the basis of the statements and documents submitted in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable."

 

In view of Respondent's failure to submit a response, the Panel shall decide this administrative proceeding on the basis of Complainant's undisputed representations pursuant to paragraphs 5(e), 14(a) and 15(a) of the Rules and draw such inferences it considers appropriate pursuant to paragraph 14(b) of the Rules.  The Panel is entitled to accept all reasonable allegations and inferences set forth in the Complaint as true unless the evidence is clearly contradictory.  See Vertical Solutions Mgmt., Inc. v. webnet-marketing, inc., FA 95095 (Nat. Arb. Forum July 31, 2000) (holding that the respondent’s failure to respond allows all reasonable inferences of fact in the allegations of the complaint to be deemed true); see also Talk City, Inc. v. Robertson, D2000-0009 (WIPO Feb. 29, 2000): “In the absence of a response, it is appropriate to accept as true all allegations of the Complaint.”

 

Paragraph 4(a) of the Policy requires that Complainant must prove each of the following three elements to obtain an order that a domain name should be cancelled or transferred:

 

i.         the domain name registered by Respondent is identical or confusingly similar to a trademark or service mark in which Complainant has rights; and

ii.       Respondent has no rights or legitimate interests in respect of the domain name; and

iii.      the domain name has been registered and is being used in bad faith.

 

Identical and/or Confusingly Similar

 

Complainant must first establish that it has rights pursuant to Policy ¶ 4(a)(i)in the mark it asserts.  There is no dispute as to Complainant’s allegation that it has registered the CITIWARRANTS mark in several jurisdictions, thus establishing its rights in the mark.  See Honeywell Int’l Inc. v. r9.net, FA 445594 (Nat. Arb. Forum May 23, 2005): “Complainant’s numerous registrations for its HONEYWELL mark throughout the world are sufficient to establish Complainant’s rights in the HONEYWELL mark under the Policy ¶ 4(a)(i).”

 

On the point of identity or confusing similarity, the <citywarrants.com> domain name consists of a mistyped variation of the CITIWARRANTS mark, exchanging “I” for “Y,” and the generic top-level domain (“gTLD”) “.com.”  The gTLD is necessary for all domain names, and is therefore irrelevant to a Policy ¶ 4(a)(i) analysis. See Gardline Surveys Ltd. v. Domain Fin. Ltd., FA 153545 (Nat. Arb. Forum May 27, 2003):

 

The addition of a top-level domain is irrelevant when establishing whether or not a mark is identical or confusingly similar, because top-level domains are a required element of every domain name.

 

As to the remainder of the disputed domain name, the <citywarrants.com> domain name is phonetically identical to Complainant’s CITIWARRANTS mark.  We therefore conclude that the disputed domain name is substantively identical to Complainant’s CITIWARRANTS mark pursuant to Policy ¶ 4(a)(i).  See Hewlett-Packard Co. v. Cupcake City, FA 93562 (Nat. Arb. Forum Apr. 7, 2000) (finding that a domain name which is phonetically identical to a complainant’s mark satisfies ¶ 4(a)(i) of the Policy); see also Vivendi Universal Games, Inc. v. Cupcake Patrol, FA 196245 (Nat. Arb. Forum Oct. 31, 2003): “Respondent's <blizzerd.com> domain name is confusingly similar to Complainant's BLIZZARD mark. The replacement of the letter 'a' in Complainant's BLIZZARD mark with the letter 'e' creates a domain name that is phonetically identical and confusingly similar to Complainant's mark.”).

 

The Panel therefore finds that Complainant has satisfied Policy ¶ 4(a)(i).

 

Rights or Legitimate Interests

 

The initial burden under Policy ¶ 4(a)(ii) is on Complainant to show that Respondent does not have any rights to or legitimate interests in the disputed domain name.  Once Complainant has made out a prima facie case, the burden shifts to Respondent to show that it does have such rights or interests, whether pursuant to the directions provided in Policy ¶ 4(c) or otherwise.  See Compagnie Generale des Matieres Nucleaires v. Greenpeace Int’l, D2001-0376 (WIPO May 14, 2001):

 

Proving that the Respondent has no rights or legitimate interests in respect of the Domain Name requires the Complainant to prove a negative. For the purposes of this sub paragraph, however, it is sufficient for the Complainant to show a prima facie case and the burden of proof is then shifted on to the shoulders of Respondent.  In those circumstances, the common approach is for respondents to seek to bring themselves within one of the examples of paragraph 4(c) or put forward some other reason why they can fairly be said to have a relevant right or legitimate interests in respect of the domain name in question.

 

Complainant has presented a prima facie case.  Respondent, having thus acquired the burden to proceed, has failed to respond to the Complaint. Accordingly, we are entitled to conclude that Respondent has no rights to or interests in the contested domain name cognizable under the Policy. See G.D. Searle v. Martin Mktg., FA 118277 (Nat. Arb. Forum Oct. 1, 2002):

 

Because Complainant’s Submission constitutes a prima facie case under the Policy, the burden effectively shifts to Respondent. Respondent’s failure to respond means that Respondent has not presented any circumstances that would promote its rights or legitimate interests in the subject domain name under Policy ¶ 4(a)(ii). 

 

See also CMGI, Inc. v. Reyes, D2000-0572 (WIPO Aug. 8, 2000) (finding that the respondent’s failure to produce requested documentation supports a finding for the complainant); further see Law Soc’y of Hong Kong v. Domain Strategy, Inc., HK-0200015 (ADNDRC Feb. 12, 2003):

 

A respondent is not obligated to participate in a domain name dispute . . . but the failure to participate leaves a respondent vulnerable to the inferences that flow naturally from the assertions of the complainant and the tribunal will accept as established assertions by the complainant that are not unreasonable.

 

However, we will nonetheless examine the record before us to determine if there is any basis for concluding that Respondent has rights to or interests in the contested domain sufficient to meet the requirements of Policy ¶ 4(c).  

 

We begin by observing that there is no evidence to indicate that Respondent is commonly known by the <citywarrants.com> domain name.  Rather the pertinent WHOIS information identifies Respondent as “Domain Deluxe c/o Domain Administrator.”  Therefore Respondent has not established rights or legitimate interests in its domain name under Policy ¶ 4(c)(ii).  See Am. W. Airlines, Inc. v. Paik, FA 206396 (Nat. Arb. Forum Dec. 22, 2003): “Respondent has registered the domain name under the name ‘Ilyoup Paik a/k/a David Sanders.’  Given the WHOIS domain name registration information, Respondent is not commonly known by the [<awvacations.com>] domain name.” See also Wells Fargo & Co. v. Onlyne Corp. Services11, Inc., FA 198969 (Nat. Arb. Forum Nov. 17, 2003): “Given the WHOIS contact information for the disputed domain [name], one can infer that Respondent, Onlyne Corporate Services11, is not commonly known by the name ‘welsfargo’ in any derivation.”

 

We also note that there is no dispute as to Complainant’s allegation to the effect that the disputed domain name resolves to a website with links and pop-up advertisements promoting various goods and services, including stock tickers and mortgage loans, that compete with the business of Complainant.  Using a domain name that is identical or confusingly similar to another’s mark to divert Internet users to competing websites is neither a bona fide offering of goods or services pursuant to Policy ¶ 4(c)(i) nor a legitimate noncommercial or fair use pursuant to Policy ¶ 4(c)(iii). See Computer Doctor Franchise Sys., Inc. v. Computer Doctor, FA 95396 (Nat. Arb. Forum Sept. 8, 2000) (finding that a respondent’s website, which is blank but for links to other websites, is not a legitimate use of domain names); see also TM Acquisition Corp. v. Sign Guards, FA 132439 (Nat. Arb. Forum Dec. 31, 2002) (finding that a respondent’s diversionary use of a complainant’s marks to send Internet users to a website which displayed links to that complainant’s competitors, was not a bona fide offering of goods or services). 

 

We further note that “typo-squatting” occurs when a respondent purposefully includes typographical errors in the domain name to divert Internet users who commit the expected typographical error.  The <citywarrants.com> domain name takes advantage of Internet users who are looking for Complainant’s <citiwarrants.com> domain name, but type a “Y” instead of an “I.”  We conclude that Respondent has engaged in typosquatting by slightly misspelling the mark here in issue.  Typo-squatting is further evidence that Respondent does not have rights to or legitimate interests in the disputed domain name pursuant to Policy ¶ 4(a)(ii).  See Black & Decker Corp. v. Khan, FA 137223 (Nat. Arb. Forum Feb. 3, 2003) (finding no rights or legitimate interests where a respondent used the <wwwdewalt.com> domain name to divert Internet users to a search engine webpage, and failed to respond to a complaint); see also Diners Club Int’l Ltd. v. Domain Admin******It's all in the name******, FA 156839 (Nat. Arb. Forum June 23, 2003) (holding that a respondent’s <wwwdinersclub.com> domain name, a version of a complainant’s DINERS CLUB mark, was evidence in and of itself that that respondent lacked rights or legitimate interests in a disputed domain name).

 

The Panel thus finds that Complainant has satisfied Policy ¶ 4(a)(ii).

 

Registration and Use in Bad Faith

 

Respondent does not deny that it is using the disputed domain name to direct Internet users to its website, and thereby to those of Complainant’s business competitors.  We may infer that this is done for the purpose of disrupting Complainant’s business to favor Complainant’s competitors who advertise with Respondent.  This is evidence of bad faith registration and use of the contested domain name pursuant to Policy ¶ 4(b)(iii). See Travant Solutions, Inc. v. Cole, FA 203177 (Nat. Arb. Forum Dec. 6, 2003): “Respondent registered and used the domain name in bad faith, pursuant to Policy ¶ 4(b)(iii), because it is operating on behalf of a competitor of Complainant . . .  See also Disney Enters., Inc. v. Noel, FA 198805 (Nat. Arb. Forum Nov. 11, 2003):

 

Respondent registered a domain name confusingly similar to Complainant's mark to divert Internet users to a competitor's website. It is a reasonable inference that Respondent's purpose of registration and use was to either disrupt or create confusion for Complainant's business in bad faith pursuant to Policy ¶¶ 4(b)(iii)[and] (iv).

 

Given the substantive identity of the <citywarrants.com> domain name to Complainant’s CITIWARRANTS mark, Internet users are likely to be induced to believe that the disputed domain name resolves to websites associated with or sponsored by Complainant.  Respondent is presumably attempting to profit from this misconception by collecting “click-through fees” for each Internet user thus misled. This is further evidence of bad faith registration and use of the disputed domain pursuant to Policy ¶ 4(b)(iv). See Bama Rags, Inc. v. Zuccarini, FA 94381 (Nat. Arb. Forum May 8, 2000) (finding bad faith where a respondent used a misspelling of a complainant’s famous mark to attract Internet users to a series of advertisements); see also Drs. Foster & Smith, Inc. v. Lalli, FA 95284 (Nat. Arb. Forum Aug. 21, 2000) (finding bad faith where a respondent directed Internet users seeking a complainant’s site to its own website for Respondent’s commercial gain).

 

Furthermore, Respondent’s use of the illicit technique of typosquatting is also evidence that Respondent registered and is using the <citywarrants.com> domain name in bad faith pursuant to Policy ¶ 4(a)(iii).  See Zone Labs, Inc. v. Zuccarini, FA 190613 (Nat. Arb. Forum Oct. 15, 2003):

 

Typosquatting,[sic]itself is evidence of bad faith registration and use pursuant to Policy ¶ 4(a)(iii).

 

See also Dermalogica, Inc. v. Domains to Develop, FA 175201 (Nat. Arb. Forum Sept. 22, 2003) (finding that the <dermatalogica.com> domain name was a “simple misspelling” of a complainant's DERMALOGICA mark, which indicated typo-squatting and thus bad faith pursuant to Policy 4 ¶ (a)(iii)).

 

For these reasons, the Panel finds that Complainant has satisfied Policy ¶ 4(a)(iii).

 

DECISION

Complainant having established all three elements required to be proven under the ICANN Policy, the Panel concludes that the relief requested must be GRANTED.

 

Accordingly, it is Ordered that the <citywarrants.com> domain name be TRANSFERRED forthwith from Respondent to Complainant.

 

 

 

 

Terry F. Peppard, Panelist

Dated:  January 5, 2009

 

 

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