Digi International Inc. v. DDI Systems
Claim Number: FA0209000124506
PARTIES
Complainant is Digi International, Minnetonka, MN (“Complainant”) represented by Marsh Stolt, of Fish & Richardson P.C., P.A.
Respondent is DDI Systems,
Minneapolis, MN (“Respondent”).
REGISTRAR AND DISPUTED
DOMAIN NAME
The domain name at issue is <digidis.com>, registered with Network Solutions.
PANEL
The undersigned certifies that he has
acted independently and impartially and to the best of his knowledge has no
known conflict in serving as Panelist in this proceeding.
Judge Irving H. Perluss (Retired) is the
Panelist.
PROCEDURAL HISTORY
Complainant submitted a Complaint to the
National Arbitration Forum (the “Forum”) electronically on September 3, 2002;
the Forum received a hard copy of the Complaint on September 3, 2002.
On September 4, 2002, Network Solutions
confirmed by e-mail to the Forum that the domain name <digidis.com> is registered with Network Solutions and that
the Respondent is the current registrant of the name. Network Solutions has verified that Respondent is bound by the Network
Solutions registration agreement and has thereby agreed to resolve domain-name
disputes brought by third parties in accordance with ICANN’s Uniform Domain
Name Dispute Resolution Policy (the “Policy”).
On September 4, 2002, a Notification of
Complaint and Commencement of Administrative Proceeding (the “Commencement
Notification”), setting a deadline of September 24, 2002 by which Respondent
could file a Response to the Complaint, was transmitted to Respondent via
e-mail, post and fax, to all entities and persons listed on Respondent’s
registration as technical, administrative and billing contacts, and to
postmaster@digidis.com by e-mail.
A timely Response was received and
determined to be complete on October 1, 2002.
Complainant made a timely Additional
Submission on October 7, 2002.
Respondent made a timely Addition Submission on October 11, 2002.
On October 11,
2002, pursuant to Complainant’s request to have the dispute decided by a single-member Panel, the Forum appointed Judge Irving H. Perluss (Retired) as Panelist.
RELIEF SOUGHT
Complainant requests that the domain name
be transferred from Respondent to Complainant.
PARTIES’ CONTENTIONS
A. Complainant
1. Complainant, Digi International, Inc.,
is the owner of 84 trademark registrations for marks consisting of or including
the term DIGI worldwide, including 11 U.S. registrations, all registered and
used in connection with computer network computer connectivity hardware and
software.
2. Complainant is a well-known
manufacturer of computer hardware and software used to provide connectivity
between local and wide area networks, to facilitate remote access to computer
networks and to the Internet, and to connect intelligent devices to local and
wide area networks and to the Internet.
Complainant also provides services in the areas of installation,
maintenance and repair of computer hardware and software, as well as technical
support and training. All of Complainant’s
goods and services are offered under the distinctive DIGI marks.
3. Complainant created and adopted the
DIGI® mark as a brand name for its computer hardware and software products in
1985. In 1989 Complainant changed its
corporate name from Digiboard, Inc. to Digi International, Inc. and has done
business under the name continuously since that date.
4. Respondent knowingly acted in bad faith
in registering the <digidis.com> domain name while well aware of
Complainant’s rights in the registered DIGI marks. Respondent’s purpose in registering the <digidis.com>
domain name was to create the false impression that it was a division of Digi
International, thereby creating confusion and interfering with Complainant’s
business.
5. The disputed domain name <digidis.com>
is identical and/or confusingly similar to Complainant’s registered DIGI®
mark. Numerous UDRP decisions have
found that the addition of a word or an acronym to a mark in constructing the
domain name does not alter the fact that the domain name is confusingly similar
to the mark to which the word or acronym has been appended. Thus, the addition of “dis” to the
proprietary registered DIGI® mark is not sufficient to create a distinguishable
mark or domain name. in fact, the
addition of “dis” to DIGI to form the <digidis.com> domain name
clearly creates the impression of a sublevel of the primary domain name
<digi.com>.
6. Anyone viewing the <digidis.com>
domain name, which is apparently used to facilitate the closely related
services of distributing computer hardware and software, could easily be led to
believe the website is affiliated with or sponsored by Digi International,
whose primary web address is <digi.com>.
7. Respondent has no rights or a
legitimate interest in the disputed domain name because Respondent is not using
and has made no demonstrable preparation to use the name in connection with a
bona fide offering of goods or services.
The <digidis.com> domain name resolves to a site that
provides little information about the owner, or its goods and/or services. Almost every link that appears on the
website resolves to a page that says “coming soon.” The <digidis.com> domain name obviously was chosen
for the purpose of diverting Internet traffic to the Respondent’s site and to lend
legitimacy to Respondent’s claims that it is affiliated with Complainant. It is well established that there is no bona
fide use where Respondent used the domain name to divert Internet users to its
competing websites.
8. Respondent has no rights or a
legitimate interest in the disputed domain name because Respondent is not known
by the name DIGI or the name DIGIDIS.
Respondent registered the subject domain name under the name “DDI
Systems” with no reference to any organization whose name consists of the word
“DIGI” or “DIGIDIS.” The entity
identified on the website located at <digidis.com> is Digital
Distribution, Inc. The website contains
no mention of any entity whose name consists of the word DIGI or DIGIDIS.
9. Respondent has no rights or a legitimate
interest in the disputed domain name because Respondent owns no trademark or
service mark registrations for DIGI or DIGIDS.
A Saegis® search of the federal and state databases revealed no
application or registration for any “DIGI” mark owned by DDI Systems, Inc.,
Digital Distribution, Inc., or Steve Larson, individually.
10. Respondent has no rights or legitimate
interests in the disputed domain name because Respondent is not making a
legitimate, noncommercial, or fair use of the domain name. The domain name resolves to a website that
identifies Digital Distribution, Inc.
Although the information contained on the site is sketchy at best, it is
clearly a commercial site. As such,
obviously, it cannot be contended that this use of the domain name constitutes
non-commercial fair use.
11. It follows that Respondent has no
legitimate interests in the disputed domain name, as legitimate interests are
defined in Paragraphs 4(c)(i)-(iii) of the UDRP. As such, Complainant has satisfied the second element of its
complaint under the UDRP, Paragraph 4(a)(ii).
12. Respondent registered the domain name on
May 12, 1998, long after Complainant had adopted, used, and secured federal
registrations for its DIGI marks for computer network connectivity hardware and
software, and associated services, in the United States and throughout the
world. Further, Complainant is well
known in the computer industry, is a large local employer of computer
professionals, and is located only a few miles from Respondent. In addition to the evidence of constructive
notice of Complainant’s rights in the DIGI® mark, it is clear from the record
that Respondent had actual knowledge of Complainant and its products, and that
it purposefully registered the <digidis.com> name to draw
attention to its website by trading on the goodwill of the DIGI® mark. It is well established that registering a
domain name with actual or constructive knowledge of a complainant’s rights
indicates bad faith registration and use.
13. Respondent has not only registered the
disputed domain name despite its actual and constructive knowledge of
Complainant’s rights in the DIGI® mark, but it has purposely registered and
used the <digidis.com> domain name in order to intentionally play
off the goodwill of Complainant established in its marks and to create a
likelihood of confusion as to the source, sponsorship, or affiliation with
Complainant, all in violation of Sections 4(b)(iii) and 4(b)(iv) of the
UDRP. Respondent has purposely acted to
create confusion as to the source of its services and to lead customers to
believe that it is affiliated with Complainant.
B. Respondent
1. Respondent registered the disputed
domain name, <digidis.com>, in 1998 as a logical abbreviation of
the name Digital Distribution, Inc.
While searching for a domain name, Respondent’s preference was
<ddi.com> but it was already registered as was
<digitaldistribution.com>. The
goal was to choose something that would be short and easy to type and
remember. Upon further searching, Respondent
settled on “DIGIDIS” as a logical shortening of the word “digital” (digi) and
“distribution” (dis) to give Respondent the domain name <digidis.com>. To assert that the suffix “dis” was added to
<digi.com> in order to propagate fraud makes little sense as on its own
or even added to “digi,” it has no meaning and is not a logical selection to
search.
2. There are 48 names still available that
would be far easier to confuse with <digi.com>.
3. It can be estimated that there are
9,835 companies in the United States whose names start with the four letters
“digi.”
4. The domain name was registered legally
in 1998 and has quietly existed on the web since then.
5. Respondent’s business is dependent upon
“word of mouth” advertising and it does no commercial advertising other than
references and “word of mouth.”
Respondent does not advertise the existence of the website except to
companies that need and use the warranty search function. No company literature, business cards,
invoices, or other published material lists the website. The website is for use of existing customers
only but does identify Respondent very clearly with address, phone, and fax
numbers, as well as a page that will forward a message to Respondent if someone
does stumble upon the site and wishes more information. There is no mention of an association with
any other company including, but not limited to, Complainant, Digi
International.
6. Respondent has no interest in selling
or otherwise transferring its domain name.
The name <digidis.com> was chosen only as a natural
condensation of the words “Digital” and “Distribution.” A thorough search was done at the time to
ensure that there would be no confusion between Respondent’s website and others
that were registered at the time. To
Respondent’s knowledge, it has never received or responded to an inquiry
concerning Complainant, its products, and/or services. The contact button generates less than one inquiry
per month and is there only to allow browsers to verify who Respondent is. Respondent does not have any interest in
selling digiboards or competing products.
Respondent has two customers that have networks that use this type of
product and sales and services of those components are referred to the company
that sold those products and rendered those services originally.
7. Respondent denies that anyone in its
company has represented themselves as Complainant or any subsidiary thereof.
8. Respondent does not offer any of the
products offered by Complainant.
C. Additional Submission by Complainant
1. As argued by Respondent, Complainant
recognizes that other parties have established rights in marks beginning with
the letter string “digi” and that such marks are being used by the owners as
domain names. Trademark law prevents
the use of a similar mark on such goods or services as would probably cause
confusion. The <digidis.com>
domain name is confusingly similar to Complainant’s trademarks DIGI, DIGI ONE,
DIGI NEO, DIGILABS, DIGIFAX and DIGIBOARD, among others. Respondent’s use of the domain name <digidis.com>
to market computer hardware, however, has caused actual confusion as to the
source of the products sold by Respondent, and is likely to cause further
confusion if such use is allowed to continue.
Complainant has been diligent in protecting its rights in its DIGI marks
by objecting to use or registration of similar marks when they are used in
connection with similar goods and services.
Complainant does not waste its valuable resources on objecting to uses
of similar marks in connection with unrelated goods and services.
2. Respondent makes no argument that
supports a legitimate interest in the DIGIDIS name. The term is not included in Respondent’s legal name, Digital
Distribution, Inc., or in its apparent d/b/a, DDI SYSTEMS. Respondent owns no applications for DIGIDIS
as a trademark or service mark, and makes no claim that is using the term as a
trademark or service mark. Respondent
specifically states that it does not advertise the existence of the website
except to companies that need and use the warranty information search function,
and that no company literature, business card, invoices, or other published
material lists the website.
3. Respondent is using the domain to
create the impression that it is part of, or affiliated, with Complainant. Contrary to Respondent’s assertion that the <digidis.com>
website “quietly exists” on the Internet as a passive site for its customers to
search warranty information, the evidence shows that Respondent is also sending
and receiving business e-mails from the <digidis.com> e-mail
address.
4. Despite its denial that Respondent
offers products comparable to Complainant’s products, the evidence submitted by
Complainant clearly shows that Respondent is selling computer hardware
products, namely computer touch screens.
These products are similar enough in nature to Complainant’s products to
mislead a customer into believing that the source of such products is
Complainant. Respondent’s use of the
domain name <digidis.com> to market this computer hardware has
caused confusion as to the source of the products, and is likely to cause
further confusion if such use is allowed to continue.
D.
Additional Submission by Respondent
1. The disputed domain name is not
confusingly similar to Complainant’s marks.
No proof has been offered other than the false declaration of one
person, who was in dispute with Respondent.
There have been no inquiries about any possible affiliation with
Complainant.
2. Respondent has rights and a legitimate
interest in the disputed domain name because it is being used on a daily basis
for warranty searches and e-mail.
3. Respondent has not and does not intend
to use the disputed domain name in bad faith.
There never was and there is not an intent by Respondent to harm
anyone. Respondent did know of
Complainant before the registration of the disputed domain name in 1998.
4. A disclaimer has been placed on the
website.
FINDINGS AND CONCLUSIONS
Paragraph 15(a) of
the Rules for Uniform Domain Name Dispute Resolution Policy (the “Rules”)
instructs this Panel to “decide a complaint on the basis of the statements and
documents submitted in accordance with the Policy, these Rules and any rules
and principles of law that it deems applicable.”
Paragraph 4(a) of the Policy requires
that the Complainant must prove each of the following three elements to obtain
an order that a domain name should be cancelled or transferred:
(1) the domain name registered by the
Respondent is identical or confusingly similar to a trademark or service mark
in which the Complainant has rights;
(2) the Respondent has no rights or
legitimate interests in respect of the domain name; and
(3) the domain name has been registered
and is being used in bad faith.
Professor McCarthy teaches us that the
keystone of common law and statutory trademark infringement is the “likelihood
of confusion,” and so it is here.[1]
The Panelist here does find that there is
likelihood of confusion, i.e., the
disputed domain name and Complainant’s mark are confusingly similar, and
further finds that both Complainant and Respondent are both in the computer
business, albeit with different products.
Professor McCarthy sets out the 1983
Restatement of Torts, Section 731, which listed nine foundational factors to be
considered which have been utilized in both competitive and non-competitive
cases.[2] These factors have been utilized by each of
the various Federal Circuit Courts to formulate their own list of factors.[3]
The 1938 Restatement factors are:
1. The
likelihood that the actor’s goods, services or business will be mistaken for
those of the other;
2. The
likelihood that the other may expand his business so as to compete with the
actor;
3. The
extent to which the goods or services of the actor and those of the other have
common purchasers or users;
4. The
extent to which the goods or services of the actor and those of the other are
marketed through the same channels;
5. The
relation between the functions of the goods or services of the actor and those
of the other;
6. The
degree of distinctiveness of the trademark or trade name;
7. The
degree of attention usually given to trade symbols in the purchase of goods or
services of the actor and those of the other;
8. The
length of time during which the actor has used the designation;
9. The
intent of the actor in adopting and using the designation.
Clearly, factors 1, 2, 3, 4, 5, 7, and 9
are here applicable.
Thus, the Panelist has concluded that
even though the disputed domain name is similar only in part (i.e., the mark plus “dis”), there is a
likelihood of confusion by a reasonably prudent buyer.[4]
Respondent argues that many others are
using Complainant’s mark, or a
variation of the marks. Whether
there is utilization of Complainant’s marks by others without consent, however,
is not relevant to this proceeding.
See, MGM-Pathe Communications v. Pink Panther Patrol (S.D.N.Y.,
1991) 774 F.Supp. 869, 873 (“. . . the
Patrol contends that another registered trademark for the words ‘pink panther’
exists, and at least 15 other establishments, including a bar and a liquor
store, use the Pink Panther name. These
arguments are unavailing . . . . The
fact that there are other establishments that use the name Pink Panther does
not contradict the harm suffered by MGM from the Patrol’s use of the mark”).
Because Complainant’s marks were
registered with the United States Patent and Trademark Office long before
Respondent acquired the domain name in issue, Respondent would have rights and
a legitimate interest in the disputed domain name only if its use of the domain
name was not in bad faith.
It is of interest to note that the
Anticybersquatting Consumer Protection Act (“ACPA”) [15 U.S.C. Section 1125(d)]
protects owners of a famous and distinctive mark (as here) from a person who
registers or uses a domain name that is confusingly similar to the mark or
dilutive of the mark, if such person has a bad faith intent.
As will be seen hereafter, the Panelist
necessarily has determined that such bad faith is present here.[5]
Section 4(b) of the Policy sets forth
certain circumstances, without limitation, that shall be evidence of
registration and use of a domain name in bad faith. Subparagraph (iv) of Section 4(b) provides:
“by using the domain name, you have
intentionally attempted to attract, for commercial gain, Internet users to your
website or other online location, by creating a likelihood of confusion with
the Complainant’s mark as to the source, sponsorship, affiliation, or
endorsement of your website or location or of a product or service on your
website or location.”
The words “source, sponsorship,
affiliation, or endorsement” are particularly apt here. Inevitably, consumers would conclude that
the domain name in issue was endorsed and sponsored by Complainant.[6]
It is to be noted, however, that
Respondent flatly denies that anyone connected with it represented Respondent
as Complainant or any subsidiary of Complainant.
Believability of a witness is almost
impossible to ascertain absent confrontation of the witness at a hearing where
testimony is taken.[7]
But even if it assumed arguendo that Complainant’s charges are
incorrect, in addition to the demonstration of bad faith by the application of
subparagraph (iv) of Section 4b of the Policy, there is a legal presumption of bad
faith, when Respondent reasonably should have been aware of Complainant’s
trademarks, actually or constructively.
In Interstellar Starship Servs., Ltd. v. Epix,
Inc. (CA 9th 1999) 184 F.3d 1107, 1111, it was said:
“However, ISS became aware of the ‘EPIX’
trademark when it applied for its own registration of ‘EPIX.’ Adopting a designation with knowledge of its
trademark status permits a presumption of intent to deceive. See Brookfield,
174 F.3d at 1059 (citing Official Airline
Guides, Inc. v. Goss, 6 F.3d 1385 (9th Cir. 1993)). In turn, intent to deceive is strong
evidence of a likelihood of confusion. Sleekcraft, 550 F.2d at 354.
Thus, the domain name in issue was
registered and is being used in bad faith.
A disclaimer by Respondent on its website
does not alleviate the problem. This is
because such disclaimers are not sufficient to prevent initial interest
confusion. See, Madonna v. Parisi, D2000-0847 (WIPO Oct. 12, 2000) (citing Brookfield Comm., Inc. v. West Coast
Entertainment Corp. (9th Cir. 1999) 174 F.3d 1036,
“[r]espondent’s use of a disclaimer on its website is insufficient to avoid a
finding of bad faith. First, the
disclaimer may be ignored or misunderstood by Internet users. Second, a disclaimer does nothing to dispel
interest confusion that is inevitable from Respondent’s actions. Such confusion is a basis for finding a
violation of Complainant’s rights”).
DECISION
Based on the above findings and
conclusions, and pursuant to Rule 4(i), it is decided that the domain name <digidis.com>
registered by Respondent be and the same is ordered TRANSFERRED to
Complainant, Digi International, Inc.
JUDGE IRVING H. PERLUSS
(Retired), Panelist
Dated: October 24, 2002
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[1] 3 McCarthy, Trademarks and Unfair Competition (4th ed. 2001) Section 23:1.
[2]
3 McCarthy, supra, Section
23:19. It is to be noted that the
current Restatement (Third) of Unfair Competition (1995) Sections 20-23, lists
eight substantially similar factors.
[3] See, e.g., AMF Inc. v. Sleekcraft Boats (9th Cir. 1979) 599 F.2d 341, 348-349.
[4] See, 3 McCarthy, supra, Section 23.93.
[5] ACAP lists certain indicia of “bad faith,” without limitation, [15 U.S.C. Section 1125(d)(B)(i) as follows: “(I) the trademark or other intellectual property rights of the person, if any, in the domain name; (II) the extent to which the domain name consists of the legal name of the person or a name that is otherwise commonly used to identify that person; (III) the person’s prior use, if any, of the domain name in connection with the bona fide offering of any goods or services; (IV) the person’s bona fide noncommercial or fair use of the mark in a site accessible under the domain name; (V) the person’s intent to divert consumers from the mark owner’s online location to a site accessible under the domain name that could harm the goodwill represented by the mark, either for commercial gain or with the intent to tarnish or disparage the mark, by creating a likelihood of confusion as to the source, sponsorship, affiliation, or endorsement of the site; (VI) the person’s offer to transfer, sell, or otherwise assign the domain name to the mark owner or any third party for financial gain without having used, or having an intent to use, the domain name in a bona fide offering of any goods or services, or the person’s prior conduct indicating a pattern of such conduct; (VII) the person’s provision of material and misleading false contact information when applying for the registration of the domain name, the person’s intentional failure to maintain accurate contact information, or the person’s prior conduct indicating a pattern of such conduct; (VIII) the person’s registration or acquisition of multiple domain names which the person knows are identical or confusingly similar to marks of others that are distinctive at the time of registration of such domain names, or dilutive of famous marks of others that are famous at the time of registration of such domain names, without regard to the goods or services to the parties; and (IX) the extent to which the mark incorporated in the person’s domain name registration is or is not distinctive and famous within the meaning of subsection (c)(1) of this section.”
It, thus, is appropriate here to consider Paragraphs (I), (V), and (IX), among other factors, in the determination of bad faith.
[6] See, Am. Online, Inc. v. FU, D2000-1374 (WIPO Dec. 11, 2000) (finding that Respondent intentionally attempted to attract Internet users to his website for commercial gain by creating a likelihood of confusion with Complainant’s mark and offering the same chat services via his website as the Complainant); see also, Luck’s Music Library v. Stellar Artist Mgmt., FA 95650 (Nat. Arb. Forum Oct. 30, 2000) (finding that Respondent had engaged in bad faith use and registration by linking the domain name to a website that offers services similar to Complainant’s services, intentionally attempting to attract, for commercial gain, Internet users to its website by creating a likelihood of confusion with Complainant’s marks); see also, Reuters Ltd. v. Global Net 2000, Inc., D2000-0441 (WIPO July 13, 2000) (finding bad faith where Respondent attracted users to a website sponsored by Respondent and created confusion with Complainant’s mark as to the source, sponsorship, or affiliation of that website).
[7] For example, in California, the standard instruction to the jury with respect to believability is as follows (B.A.J.I. 2.20 California Jury Instructions, Civil (9th ed., 2002): “You are the sole and exclusive judges of the believability of the witnesses and the weight to be given the testimony of each witness. In determining the believability of a witness you may consider any matter that has a tendency reasonably to prove or disprove the truthfulness of the testimony of the witness, including but not limited to the following: The demeanor and manner of the witness while testifying; The character and quality of that testimony; The extent of the opportunity or ability of the witness to see or hear or otherwise become aware of any matter about which the witness testified; The ability of the witness to remember or to communicate any matter about which the witness has testified; The existence or nonexistence of a bias, interest, or other motive; A statement previously made by the witness that is [consistent] [or] [inconsistent] with the testimony of the witness; The existence or nonexistence of any fact testified to by the witness; The attitude of the witness toward this action or toward the giving of testimony; [An admission by the witness of untruthfulness.] [The character of the witness for honesty or truthfulness, or their opposites.] [The witness’ prior conviction of a felony.]”